Privacy policy

Last Updated: 27 February, 2026

This Privacy Policy explains how Eenkai collects, uses, and protects your information.

 

 

1. INFORMATION WE COLLECT

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via Razorpay)

  • Order history

  • Device and browser information

  • IP address

  • Usage data (via Google Analytics, Instagram analytics)

 

 

2. HOW WE USE YOUR INFORMATION

We use information to:

  • Process orders

  • Provide customer support

  • Improve Website functionality

  • Prevent fraud

  • Comply with legal obligations

 

 

3. DATA RETENTION

We retain personal data only as long as necessary for:

  • Fulfilling orders

  • Legal, tax, and accounting compliance

  • Resolving disputes

 

 

4. DATA SHARING

We may share information with:

  • Shopify (hosting platform)

  • Razorpay (payment processing)

  • Shipping partners (Delhivery, BlueDart, Trackon, Maruti Courier)

  • Analytics providers (Google Analytics, Meta/Instagram)

We do not actively transfer data outside India; however, certain service providers may process data internationally in accordance with their policies.

 

 

5. SECURITY

Our Website is hosted on Shopify and protected using industry-standard security measures including SSL encryption.

 

 

6. YOUR RIGHTS

You may request to:

  • Access your data

  • Correct inaccurate data

  • Delete your data

Requests may be sent to:
people@eenkai.in

 

 

7. COOKIES

We use cookies for analytics, functionality, and performance tracking. You may disable cookies via browser settings.